Shipping & Returns Policy – Daily Comb

Shipping Policy

We want your Daily Comb to arrive quickly and without hassle. Every order is processed within 1-2 business days, and then shipped to your door using reliable carriers that provide end-to-end tracking.

Delivery Time & Tracking

Once shipped, you can expect your item within 5-10 business days – including delivery to Alaska, Hawaii, and Puerto Rico (though these may take an extra day or two). You’ll receive a tracking number via email, so you can follow every step from our Los Angeles warehouse straight to your mailbox.

Shipping Costs & Coverage

We offer flat-rate shipping across the contiguous U.S., with slightly higher rates for remote areas to ensure safe transit. All orders include tracking at no extra cost. If your package is delayed or lost, we’re here to make it right – just reach out to [email protected].

Return & Refund Policy

Your satisfaction is our promise. If your Daily Comb isn’t perfect for you, we make returns easy and free – from start to finish.

35-Day Return Window

You have 35 days from the delivery date to decide if you want to keep your item. We want you to feel confident, so if it doesn’t fit your routine, return it. No questions asked.

Free Return Shipping – You Don’t Pay a Cent

This is the best part: we cover the return shipping. You won’t pay to send it back. After you request a return, we’ll email you a prepaid return label. Just print it, tape it to the package, and drop it off at any UPS or USPS location. No surprises, no fees.

What to Do

• Email us at [email protected] within 35 days of receiving your order.
• Package your item in its original packaging (or any secure box – we just ask that it’s not damaged).
• Attach the prepaid label we send you, and hand it to the carrier. That’s it.

Refund Timing

Once we receive your return, we process your refund within a few days. The money goes back to the payment method you used at checkout. Depending on your bank or card issuer, it typically takes a few business days to show up in your account.

Conditions for a Smooth Return

To keep things fast, please make sure the item is unused and in its original condition. If you’ve tried it and it’s not for you, that’s totally fine – just keep it clean and free of damage. We handle the rest.

If something arrives broken or wrong, we’ll of course fix it right away. Contact us at [email protected], and we’ll send a replacement or full refund, with no hassle.

Our address for returns: 123 Industrial Blvd, Los Angeles, CA 90013